How rental car companies deal with tolls

Q: Florida has such a large amount of rental cars, so how is the state collecting from them on Florida's Turnpike in Miami-Dade County, the Sawgrass Expressway and other toll roads that have all-electronic tolling and no toll booths?

Andi Aigner, West Springfield, Mass.

A: Most major rental car companies now offer their customers the option of including tolls with the credit card used to rent the vehicle.

To collect tolls from those without SunPass, the state photographs license tags each time you drive through a toll plaza. The bill is then sent to the rental car company, which may charge a flat fee or a daily fee on top of the tolls. Even if you only drive through one toll plaza during a seven-day vacation, you may end up paying a daily fee for each day of your rental, which is retained by the rental car company, not the state.

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For a list of rental car companies and their tolling fees, go to

Q: How can I register my hybrid car so I can use the HOV lanes or express lanes on Interstate 95?

Kathleen Leonard, Delray Beach

A: Go to The decals are $5 for an annual decal or $10 for a biennial decal, with a 75-cent postage fee.

The HOV lanes stretch from Sunrise Boulevard in Fort Lauderdale to Indiantown Road in Jupiter. They're restricted to carpools, hybrids and motorcycles from 7 to 9 a.m. and 4 to 6 p.m. weekdays. The HOV rules no longer apply south of Sunrise Boulevard to the Golden Glades interchange because of the express lane construction.

You'll need a separate decal to use your hybrid in the I-95 express lanes for free. To obtain one, which is free, go to and click on the link for express lanes. If you have SunPass in your hybrid, you'll need to place it in a shield or remove it from your car to avoid having tolls deducted from your account.

For a shield or tag disabler, call 800-234-7433 or email

The express lanes, which currently run from the Golden Glades interchange to I-395 in Miami, are free to registered carpools of three or more, hybrids and motorcycles. Everyone else must pay with SunPass.

Q: Construction has been going on for months on the southbound Sawgrass Expressway just west of University Drive. What are they doing?

Dave Carruthers, Coconut Creek

A: Workers are shoring up the bank along a canal behind a noise wall.

The work, which isn't affecting traffic or closing lanes, should be completed by the end of May., 954-356-4155, Twitter @MikeTurnpike, Facebook at