Updated Carnival Cruise Lines statement
10:45 a.m. March 14,
"The Carnival Dream has a technical issue with the ship’s backup emergency diesel generator, which our engineering team is currently working on. Yesterday, during regularly scheduled testing of the ship’s emergency diesel generator, a malfunction occurred. At no time did the ship lose power and the ship’s propulsion systems and primary power source was not impacted... All guests are safe and comfortable.... While personnel continue to work on the technical issue we are making arrangements to fly all guests home via private charter flights and scheduled flights from St. Maarten. Guests on the current voyage will receive a refund equivalent to three days of the voyage and 50 percent off a future cruise. We are also cancelling the ship's next voyage, which is scheduled to depart on Saturday, March 16. Guests scheduled to sail on this cruise will receive a full refund and 25 percent off a future seven-day cruise. Guests who re-book will have their current rate protected on the future sailing. Additionally, any non-refundable transportation related expenses will be reimbursed. Yesterday was a scheduled port of call visit to St. Maarten. Guests were able to spend the full day in port and have the option of continuing to do so until their scheduled return home. All of the ship's activities and facilities are fully operational. We are very sorry for this disruption to our guests' vacation plans and extend our sincere apologies. We look forward to welcoming them back on another Carnival cruise. The Carnival Dream was on the last leg of a seven-day cruise and was docked in St. Maarten when the technical problem arose."
EARLIER STORY BELOW
Passengers aboard a Carnival cruise line ship docked in St. Maarten in the eastern Caribbean have contacted CNN reporting various power and plumbing problems, the cable network is reporting.
According to CNN, several passengers have reported power outages and overflowing toilets aboard the Carnival Dream which was supposed to leave the Philipsburg, St. Maarten port early Wednesday evening.
One passenger said a public address announcement indicated that work on the ship's generators was taking place, CNN reported.
In an email statement early Thursday a spokeswoman for Carnival Cruise Lines acknowledged that the Carnival Dream was experiencing a "technical issue," which an engineering team is currently working on while it's docked in St. Maarten.
"At no time did the ship lose power but there were periodic interruptions to elevators and toilets for a few hours last night," spokeswoman Jennifer De La Cruz said. At present the ship has full power and all hotel systems are functioning normally and have been functional since approximately 12.30 a.m., De La Cruz added. The Carnival Dream was on a seven-day cruise and is based in Port Canaveral, near Orlando.
CNN's report can be accessed at CNN.com.
It was just last month when an engine room fire left the Carnival Triumph adrift in the Gulf of Mexico for a week until it was finally pulled into port in Mobile, Ala. That Sun Sentinel report can be read by clicking here.
Sun Sentinel staff writer Arlene Satchell contributed to this report.